911 Dialing

FTS provides Basic 911 coverage nationwide and E911 where available. FTS must know the physical location of your FTS telephone adapter. You will be prompted to provide this information during sign-up. If this address is not accurate or if you move your adapter to another location, even temporarily, you must use the FTS online account management portal at or call customer service to update the physical location of your adapter. If this information is not accurately on record, emergency services will not be able to locate you if you are unable to speak your address or are disconnected, even in areas where E911 service is available. 911 service may be disrupted by power outages or outages of your Internet service. We urge you to review the "Emergency Services 911 Dialing" section in the Terms of Service agreement for more information about 911 Dialing.

Voicemail

With FTS, you can control your Voicemail via your phone or our account management portal.

Caller ID

FTS Caller ID enables the phone number of the calling party to be displayed on your phone.

Call Waiting

FTS Call Waiting works just like the call waiting feature available with a traditional telephone service, but with FTS you don't pay extra for it.

Call Forwarding

Use FTS's online account management portal to quickly configure Call Forwarding to an alternate number.

Call Hunt

On the go - FTS will find you! Call Hunt is ideal for anyone with multiple FTS lines. FTS Call Hunt rings  FTS lines in sequence when your main FTS line is busy.

If you have multiple lines, then you can't afford not to have FTS service with Call Hunt. Let's say one of your customers is in a bind and needs to place an order immediately, but your main line is busy. With Call Hunt, your customer's call will continue to ring your other FTS lines until the call is answered. How's that for customer service! Now, instead of sending that call to voicemail, you can provide the personal service that your customers rely on.

If your business is really busy and none of your lines are available (maybe you should think about adding an additional line), then the call will be answered by the FTS Voicemail Plus system. 

In short, Call Hunt lets you control, when, where and how your calls are answered, and it's available at no extra charge!

Three Way Calling

With Three Way Calling, you will be able to connect with two other parties at the same time.

Free In-Network Calls

Calls within the FTS network are always free. This includes domestic and international calls.

FTS Mobility

Now you can take your phone service with you when you travel. Simply pack your telephone adapter. As long as your have access to a broadband Internet connection, you can still make and receive calls on your FTS number. Note that some International locations require adapters to support U.S. power supply and telephone cable standards.

Add a Second Line

FTS telephone adaptors support two lines. Just select "Add a second line" during the order process and you will be prompted to choose a rate plan for that line.

Area Code Selection

With FTS, you are free to select a number in your local calling area or anywhere else in the country.

Call Return

FTS Call Return enables you to dial *69 to automatically return the last incoming call. While there is no additional charge for this feature, any outgoing minutes used to return a call count towards your plan (does not apply to callers with Unlimited plan).

Caller ID Block

Caller ID Block, also known as *67, allows you to block your identity when making a phone call. This feature can be activated from your phone or through your online account management portal.

International Call Blocking

FTS enables you to easily block and unblock international calling. The feature is configurable via FTS's online account management portal.

Directory Assistance Blocking

Use this feature to prevent Directory Assistance calls from your FTS phone.

Do Not Disturb

Do Not Disturb allows you to send callers right to voicemail even before the first ring.

Speed Dial

Speed dial allows you to store up to 100 of the phone numbers you call most often, and then retrieve those numbers with a 2 digit combination. 2 digit speed dialing works for International numbers too. This feature is controlled through the FTS online account management portal.

Online Account Management

The FTS account management portal allows you to manage your account, configure services, and even view received calls, missed calls and dialed calls.

411 Directory assistance

$1.99 per call

Virtual numbers

Virtual Numbers are numbers that ring to your primary line. Since you select the area code, Virtual Numbers are a great way to provide friends, family, business colleagues or customers with a local number where they can reach you. Whether you have a son across the state in college or a customer on the opposite coast, Virtual Numbers make it seem as if you are right next door for only $5.