Online Payments via PayPal:

Account Number:		If New Customer type "NEW"  for account number.
Full Name on Account:
Payment $ Amount:

	When paying through Western Union, use the letters FTS and your account number.
	When paying through MoneyGram, use code # 1764.

To Pay by Telephone or Retail location please click the Contact Us link  >>

Payment Policies & Locations

Payment of the Bill
FTS will bill once a month for all local telephone services to the service address. This bill may be paid to the main FTS office by mail, online at the FTS website or at the nearest FTS authorized bill payment center. Payments made to FTS can be paid with money order, credit card or cash only. All payments must be paid in full by the due date to avoid late fees, disconnection and reconnection charges. Payment centers include all MoneyGram and Wester Union Locations. Payment can also be made using PayPal. If you wish to have your payment automatically charged to your credit card every month please contact customer service and sign up for Autopay.

Refunds
Refunds will be considered on a case-by-case basis and can take up to 30 days before a refund is made (if one is due). There will be a cancellation charge if service is terminated before the first bill is paid. Once a telephone line is activated there will be no refund on the activation fee. In addition, there will be a prorated charge for all services ordered. All refunds are processed through the FTS corporate office in Florida and any refund (if one is due) will be mailed by check to the address provided by the customer or credited to your credit card.

Questions?
All questions must be directed to the FTS customer care center at 1-888-749-8333, Monday to Friday 9-7, Saturday 9-4. Or email us at service@ftstelecom.com

For a payment location nearest to you please call 1-888-749-8333.