 | Features Reference Guide |
| | Q | How to use basic features included with the Digital Phone |
| | A | FTS Online Account Management
FTS's online control panel is located at www.ftstelecom.com Use it to edit your profile, configure features, listen to voicemail, and update your address on record for 911 dialing. Login information is included on the welcome letter that was sent with your FTS telephone adapter.
Basic Phone Functions
Use your phone, speakerphone, or headset just like you always have to make, answer or end a call. Dial the full 10 digit area code for US local and US/Canada long distance calls. Dial 011 plus the country code and phone number For International calls.
Listening to Voicemail
If you have a voicemail message, you'll hear a stutter tone when you pick up your FTS phone. To access the message, dial your 10 digit number and enter the password provided in your welcome letter when prompted. To remotely access voicemail, dial your FTS number from any phone. When the greeting begins, press the * key and enter your password when prompted. You can also listen to voicemail over your PC via FTS's online control panel.
Call Return: Use *69 to return your last incoming call.
Caller ID Block: Hide your identity when you make a phone call. Enable Caller ID Block by pressing *67 before making your call.
Call Block: Reject calls from specified numbers. Use the FTS online control panel to enter the telephone numbers you wish to block.
Do Not Disturb: Send callers right to voicemail - even before the first ring. Use the FTS online control panel to activate and deactivate this feature.
Speed Dial: Store up to 100 of the numbers you call most often, and then retrieve those numbers with a 2-digit combination. This feature is controlled through FTS's online control panel.
Call Forwarding: Use the FTS online control panel to forward your FTS phone to another number.
Three-Way: Calling Dial the first party's number. Once you are connected, press the flash button on your telephone and then *25. When you hear a dial tone, dial the second party's number. Once they are connected, press the flash button again and *92. All parties will be connected on the call.
Call Waiting: Allows you to place a caller on hold to accept a second incoming call. A soft beep will alert you of the incoming call, which you can answer using the flash button on your phone. Unanswered calls will go to voicemail.
Call Waiting Deactivate: If you are on a call and wish to send all other incoming calls to voicemail, deactivate call waiting by pressing *70.
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