 | Number Porting |
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| Q | Explain How my numbers will port or be switched to your phone system |
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| A | The following will happen in the process of porting your lines
1) FTS will call phone company and ask them to disconnect all features for all your lines. The phone company requires us to do this in order to port your numbers.
2) This porting process can take up to 3 or 4 weeks but it usually happens faster in about 10 days. In the mean time you will continue to use your old phone system. We have to tell you 3 or 4 weeks but all our ports have been done in about 10 days
3) When the port is approved by the old phone company they will give a date and we will pass this info to you.
4) When the hunt group is disconnected with the old phone company the lines will not roll over and they will ring individually on your existing phone system.
5) The day the lines port over there will be a disruption of service for a few hours until the lines port from the the old phone companys switch to ours.
7) Any 800 numbers will only take a few days to port therefore we will request the port of the 800 number a few days before the main lines port.
8) When everything is done the 800 numbers and your lines will ring on the new system. |
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